Sign Up!

🔥 Hot right Now 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
👯‍♀️Find your Team HERE!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Help!!!😖😭

taurus_queen
taurus_queen Posts: 31

Level 3
edited September 2020 in Discussions

Hey! I have a problem here. I can't open my profile picture. Every time I try the page just reads You don't have permission to do that. I've tried reloading it but it just keeps popping up. Do any of you guys have a solution?

Comments

  • Freddy_
    Freddy_ Posts: 68,477
    edited September 2020

    @taurus_queen Hi and welcome, if you mean the community avatar /profile picture you can only change this for one of the preset avatars at present, you need to be at level 5 to be able to use a custom avatar

    image.png


    If its just to change the preset avatar try logging out and clearing the cache of your browser and restart your device then log back in

    Hope this helps

  • [Deleted User]
    [Deleted User] Posts: 15,585

    Hi @taurus_queen,

    Can you make me understand what do mean I can't open my profile picture?

    So i can understand and i can help you...

  • kiara_wael
    kiara_wael Posts: 157,159
    https://community.king.com/en/candy-crush-friends-saga/discussion/312701/help

    Hi and Welcome to our Community

    Will you change the Profile Picture with your own choice? You should reach level 5 first

  • taurus_queen
    taurus_queen Posts: 31

    Level 3

    Sorry, that was a typo. I can't open my profile. I need to check my wall but I can't do that.

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @taurus_queen Hi again. Try logging out and clear the cache of your internet browser, then restart your device and log back in and see if you can now open your profile.

    Been a couple of people with profile issues so may be a temporary problem

    Hope this helps

  • bearwithme
    bearwithme Posts: 16,707
    edited September 2020

    Hello @taurus_queen - I hope you have been enjoying your time in the community so far. If you are not referring to your avatar here in the community - please explain further in the comment section below so we can help you. Otherwise, as stated above - once you reach level 5 and 500 comments, you can have your own personalized avatar.

    Here is a guide to help you further enjoy the community.

    Good luck and Happy Crushing! 😊

  • taurus_queen
    taurus_queen Posts: 31

    Level 3
    edited September 2020

    Thanks everyone! I'll try that @Freddy_Falkner and thanks for the clarification @MightyWolf, @bearwithme and @kiara_wael! I was actually talking about not being able to access several sites on the community which I should be able to open.😶 I was actually having doubts about my profile too. 😅Thanks!🥰

  • Diamond_Lim
    Diamond_Lim Posts: 167,313
    https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1081095#Comment_1081095

    You are welcome! 😊

    If you want to change your picture on any King's Game, you can click here to follow these steps by Community Team. 😊

    If you want to change your picture on King Community (this website), you can click here then you follow these steps too! But if you want to change your own picture, you must be reached Level 5 (500 comments and points) first that you can change your own picture. 😊

    So I hope you can change your picture as well! 😉

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    🍭 Have a nice and safety day! Sugar Crush! 🍭

  • Unknown
    Unknown
    This content has been removed.

Hey! Would you like to give us your opinion?

Categories

Join the Fun, Win boosters and Gold!

image