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Yeti makes my game freeze

Tammygizmo
Tammygizmo Posts: 1

Level 1

My game freezes every time I use yeti why... Is been 5 times now that I had to restart and loose the lives as I had to restart the game to start again. But once I use yeti the power up... It frezzes and restart again which I Ioose a life whole I'm still playing. I have plenty moves left but I can't continue once it freezers...

Best Answer

  • Lola_Pop
    Lola_Pop Posts: 12,036
    Answer โœ“

    Hello @farowyn and @Tammygizmo,

    We've just been informed that this glitch in the Wolverine Yeti has been fixed ๐Ÿค—. You should be able to use this skin again without any freezing issues. ๐Ÿ˜Š

ยซ1

Answers

  • BlueberryCupcake
    BlueberryCupcake Posts: 854
    edited March 2021

    Hello ๏ปฟ@Tammygizmo and welcome to the community ๐Ÿ‘‘

  • farowyn
    farowyn Posts: 4

    Level 1

    I am having the same issue. I got the update earlier today. I'm playing on a Galaxy Note 10+. When Yeti makes a wrapped candy, the screen freezes. I can still move candies, but I can't see them move and the screen doesn't update. Below is what my screen looks like when it freezes.


  • Freddy_
    Freddy_ Posts: 68,477

    @farowyn Hi and welcome, Try checking device and game are up to date and clear the cache from your app store (NOT DATA) log out and restart your device and then log back in and see if this resolves your issue

    Will tag @Miss_Dani @gr33n3y3z To see if there are any known issues at present

  • farowyn
    farowyn Posts: 4

    Level 1

    @Freddy_Falkner , I did all of that, and it didn't fix the issue. Thanks for trying.

  • Freddy_
    Freddy_ Posts: 68,477

    @farowyn Hi, At least they can go from this knowing the standard troubleshooting has been done. Hope fully one of the GM may be able to get this checked and see if there is an issue with yeti

  • gr33n3y3z
    gr33n3y3z Posts: 9,493

    Hello @farowyn & @Tammygizmo,

    I let the CM know about this issue, as to my knowledge right now I haven't heard anything about this. I will keep in touch and hopefully I will have more information tomorrow.

  • AkumaXX
    AkumaXX Posts: 487
    edited March 2021

    Not alone again. This glitch happens with wolverine skin but not santa or spa skins.


  • farowyn
    farowyn Posts: 4

    Level 1

    Or the cow skin! Didn't even think about changing skins. Thanks @AkumaXX

  • Lola_Pop
    Lola_Pop Posts: 12,036
    Answer โœ“

    Hello @farowyn and @Tammygizmo,

    We've just been informed that this glitch in the Wolverine Yeti has been fixed ๐Ÿค—. You should be able to use this skin again without any freezing issues. ๐Ÿ˜Š

  • gr33n3y3z
    gr33n3y3z Posts: 9,493

    Hello again @farowyn , @Tammygizmo & @AkumaXX

    I'm checking in to see how is yeti today? ๐Ÿญ

Hey! Would you like to give us your opinion?