Issues with the Pot of Gold event

petegee · March 2021

Hi, I only uninstalled after the event had gone from my iPad, I didn’t uninstall from my phone but the event has gone from there too. Phone is Samsung galaxy S8. iPad is 5th generation. Similar has happened to me before, I started the Christmas event in 2019 and that also disappeared part way through.

whatifiwasntlauren · March 2021

I still don't have the event.

Cadersaibzaynab · March 2021

I have a problem with the gold event I have already played part 1 and already win a ticket but the event had dissappear for part 2

Cadersaibzaynab · March 2021

I have already check the game is already up to date but still there is no event when I enter the game

nixbarchetta · March 2021

Are we going to get some help on this please? The event will be over before we get started at this rate...

whatifiwasntlauren · March 2021

Fr fr I guess we aren't. @Miss_Dani so no help we are just out of luck? Without a word??????

[Deleted User] · March 2021

廾ⅰ @whatifiwasntlauren & @nixbarchetta, thanks for reaching back out!

As you can see from this thread, a lot of players (including myself) have been experiencing this issue with the 2nd part of the Pot of Gold event.

I have reported the issue and all of your support requests & questions to our CM who will pass it on to the Studio for check up. ◽️ I will let you know as soon as we hear back from them.

Nammygirl68 · March 2021

Happened to me to also ,still didn't show up,but got a countdown to Bubblegum Troll.

Guess it's just another event to miss out on...

whatifiwasntlauren · March 2021

@Miss_Dani is the event over? The studio never said anything, i guess!?

[Deleted User] · March 2021

👋 廾ⅰ there again @Bagus_T_Kuncoro, @whatifiwasntlauren, @petegee, @nixbarchetta, @Cadersaibzaynab & @Nammygirl68!

‼️ I heard back from our CM who was asked by the Studio to collect some info from players who had issues with the Pot of Gold event so they can investigate it more thoroughly. ➡️ Please comment below with the following:

Player ID
Device & platform you are using to play the game.
Were the issues you experienced in Part 1 or Part 2 of the event?

*I know some of you have already mentioned this info but please help me out as I'm trying to put together a consolidated list to send back to the Studio asap. 🙏

Cc. @gr33n3y3z, @Lola_Pop & @Freddy_Falkner

Issues with the Pot of Gold event

Answers

廾ⅰ @whatifiwasntlauren & @nixbarchetta, thanks for reaching back out!

👋 廾ⅰ there again @Bagus_T_Kuncoro, @whatifiwasntlauren, @petegee, @nixbarchetta, @Cadersaibzaynab & @Nammygirl68!

‼️ I heard back from our CM who was asked by the Studio to collect some info from players who had issues with the Pot of Gold event so they can investigate it more thoroughly. ➡️ Please comment below with the following:

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