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Has anyone else been seeing this popup?

_Elsa_
_Elsa_ Posts: 37,280

The last few days when I open the game on my iPhone I am getting this pop up message. It is very annoying because I don't like Facebook nor do I ever want to login with them! @DieOmimi, @MountainMom, @Lola_Pop can you please ask the studio if this is a pop up coming from Facebook or from us? If it's from us, can we stop it please?



Best Answer

  • Lola_Pop
    Lola_Pop Posts: 12,038
    Answer ✓

    Hello!

    We're investigating it- it's quite strange so the team will need a bit more time to find out what it's about- thanks for your patience, @Elsa !

Answers

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hi @Elsa !

    I'll ask about it 👍️

  • DieOmimi
    DieOmimi Posts: 41,686

    @Elsa @Lola_Pop I don't have this pop up. 

  • _Elsa_
    _Elsa_ Posts: 37,280

    Are you playing through your King account? I didn't check my 2 iPads yet. I only see it when I open the game the first time and then I click cancel. I just checked to make sure that I have the most recent update of the game and I do.

  • DieOmimi
    DieOmimi Posts: 41,686

    Yes, @Elsa. Already at my first King game many years ago, I bought a King account. I also use it every time I download a new King game to my device. It's always the first step to sign up for a new game with my King account. I don't use Facebook and have never done so.

    I also usually never log out of the game (with some exceptions with soda when there were server issues). 

  • I am not getting the popup, but I would definitely consider no longer playing if I did!

  • _Elsa_
    _Elsa_ Posts: 37,280

    I don't understand why I am the only one getting this pop up. I thought that it only happened the first time I open the game daily but yesterday I opened it twice during the day and it was there both times.

  • Lola_Pop
    Lola_Pop Posts: 12,038
    Answer ✓

    Hello!

    We're investigating it- it's quite strange so the team will need a bit more time to find out what it's about- thanks for your patience, @Elsa !

  • MountainMom
    MountainMom Posts: 13,670

    Hello @Elsa,

    I am not getting the pop-up that is so annoying and I frequently log in and out of my games. I have never had a Facebook account and don't intend to. I hope the team can find the source of that pop-up and block it! Let's hope this is not widespread.

  • _Elsa_
    _Elsa_ Posts: 37,280

    @MountainMom I had started all the King games with Facebook so they must be recognizing that. I thnk when this game was released it was only through Facebook.

Hey! Would you like to give us your opinion?