Has anyone else been seeing this popup?

_Elsa_ · November 2021

The last few days when I open the game on my iPhone I am getting this pop up message. It is very annoying because I don't like Facebook nor do I ever want to login with them! @DieOmimi, @MountainMom, @Lola_Pop can you please ask the studio if this is a pop up coming from Facebook or from us? If it's from us, can we stop it please?

Lola_Pop · November 2021

Hello!

We're investigating it- it's quite strange so the team will need a bit more time to find out what it's about- thanks for your patience, @Elsa !

Lola_Pop · November 2021

Hi @Elsa !

I'll ask about it 👍️

DieOmimi · November 2021

@Elsa @Lola_Pop I don't have this pop up.

_Elsa_ · November 2021

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1902906#Comment_1902906

Are you playing through your King account? I didn't check my 2 iPads yet. I only see it when I open the game the first time and then I click cancel. I just checked to make sure that I have the most recent update of the game and I do.

DieOmimi · November 2021

Yes, @Elsa. Already at my first King game many years ago, I bought a King account. I also use it every time I download a new King game to my device. It's always the first step to sign up for a new game with my King account. I don't use Facebook and have never done so.

I also usually never log out of the game (with some exceptions with soda when there were server issues).

Grumpy_Old_Man · November 2021

I am not getting the popup, but I would definitely consider no longer playing if I did!

_Elsa_ · November 2021

I don't understand why I am the only one getting this pop up. I thought that it only happened the first time I open the game daily but yesterday I opened it twice during the day and it was there both times.

Lola_Pop · November 2021

Hello!

We're investigating it- it's quite strange so the team will need a bit more time to find out what it's about- thanks for your patience, @Elsa !

MountainMom · November 2021

Hello @Elsa,

I am not getting the pop-up that is so annoying and I frequently log in and out of my games. I have never had a Facebook account and don't intend to. I hope the team can find the source of that pop-up and block it! Let's hope this is not widespread.

_Elsa_ · November 2021

@MountainMom I had started all the King games with Facebook so they must be recognizing that. I thnk when this game was released it was only through Facebook.

Has anyone else been seeing this popup?

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