The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Why are the pieces changing from one candy to another one making me lose my power ups? If that's how you hinder people from going to the next levels then what's the use of playing your game?I can see when it happens every time. You can at least hide it from the player's.
It's impossible to take a screenshot when the candies are changing because they do it while falling and I'm sure you as "Support" knows what's going on. It's been happening awhile now so I've lost a lot of opportunities to advance playing this game as a loyal player. Thx anyway
Ok @Godson42 I am a volunteer here and not employed in support.
Maybe you want to tell me the level in Candy Crush Friends where this happens to you. Then I could look in my game and maybe we will find a solution together. I would like to help you and should therefore know where exactly your problem is. Thanks.