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repeat game

tazz4040
tazz4040 Posts: 5

Level 2
in Support

i won super hard game got reward then have repeat game to continue levels help

Answers

  • DieOmimi
    DieOmimi Posts: 42,672

    Hi @tazz4040 welcome to our community at Candy Crush Friends Saga. 

    I'm sorry you didn't progress after one level. Can you tell me at what level this happened?

  • tazz4040
    tazz4040 Posts: 5

    Level 2
    https://community.king.com/en/candy-crush-friends-saga/discussion/382979/repeat-game

    yes, it was the last game on level 2220 thanks

  • DieOmimi
    DieOmimi Posts: 42,672

    @tazz4040 our game currently has over 5700 levels. If you've played your level 2220, can't you get any further? What do you see on your map? Can you make me a screenhot and post it so I can see what's going on with you? 

    Thank you very much for playing Candy Crush Friends.  🤗

  • MountainMom
    MountainMom Posts: 14,446

    @tazz4040, please make sure you have the most up-to-date version of Candy Crush Friends Saga. You will find this information in your Settings / Apps on your device. Check the information for your game and verify that you are using version 1.87.1 -- if not, update your app and you should get all the new levels.

    Also, your app will not update if you play offline.

    There are also some standard troubleshooting steps:

    - Check the amount of free memory on your device. You need at least 2 GB.

    - Check if there are updates to your app and run them

    - Clear the cache (don't clear data!) when using a mobile device

    - Then turn off your device completely to keep it off for at least 10 seconds.

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