Latest news about Candy Crush Friends Saga
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even sweeter!
Help for tricky levels!
The last level I have is 6420 and it's been that way for over a month with no new levels coming out on Wednesdays. I am fully updated to the latest version- any updates when new levels will come out?
Hello Powder Rider 😤,
Why can't I play my levels anymore? It's been forever!
I'd like my levels back soon please.
@Snow_Rider @DieOmimi @Boybinary @MollyS
This is my map today, same as yesterday, will probably be the same tomorrow.
I see you played one level on your phone as well!!! I played 2 hoping it would trigger something but no luck! I really don't understand why they don't revert back to the update at 4/26 this was before they tried to combine all platforms to release at the same time and found out the hard way why they were seperate to begin with, their software only compiles to 1 platform at a time which you think would be an easy fix for a low level programmer but here we are!!!
@Snow_Rider @DieOmimi I know you have nothing to do with the programming but this is out of control!!
@Boybinary @MollyS @istuff.
@DieOmimi, @Snow_Rider, this is my game map now.
I agree with @Boybinary that there should be nothing more to show
@DieOmimi and @Snow_Rider Here's my game right now... I am the only one making fish in Dachs by playing the same last level 6420 over and over and over (for way too long). It never lets me pass.
What in the world are you talking about? A video would show the exact same thing, you open the game and the end of content shows with no new levels and in my case no Dachs, that would be the end of the video, what don't you understand about that?
I just opened the game and this is what shows
@MollyS @Boybinary @istuff I know that is not the best way to report the issue. But the more details we have, the better we can find the source of the problem, as it seems that a few players are experiencing this. We need the recording of your map, showing the blocker that doesn't allow you to progress in the game.
@Boybinary, @MollyS,@DieOmimi,@Snow_Rider ,
I am so glad I am not the only one who thought this was confusing. I have no clue what they want let alone how to take a video. This Yeti has been my constant companion for several weeks now.
You state many users using windows 10/11 can go further than 6420? If this is true show a map on win 10/11 with new levels showing rather than the end of content screen, as I said you can complete the levels on the phone and it will move your end of content to that level on your computer, but No New Levels and in a lot of cases no Dachs on win10/11
@Snow_Rider @DieOmimi
I agree with @MollyS this all makes no sense clearly windows 10/11 are not getting new levels only phone users are getting them, we don't play on our phones. you will notice that my computer moved up the 2 levels I did on my phone hoping it would do something but it just shows the end of content with the levels I completed on the phone the last known working update for win10/11 users was 4/26.
why not start there?
no new levels, no dachs
@Snow_Rider
Sorry, but this response again makes no sense. You want a video of what? Me sitting at the same level 6420? Isn't that what all my pictures keep showing? And I am not alone in the issue.
@Boybinary @istuff do you know of others that also still have this problem?
Hi @MollyS @istuff ! I am so sorry that you had to experience this. The Studio checked the data and passing rate of the level you're stuck in, it seems that many players, using Windows, can go further than level 6420. To investigate your case, I would ask you to record your map showing the problem you have.
You can do it:
Looking forward to hearing from you!
Thank you @MollyS @istuff . Our CM @Snow_Rider is in contact with the studio and will hopefully be able to tell us something new soon.
@MollyS , @DieOmimi , @Snow_Rider
I was just going to ask about this also. I feel the same as you MollyS. It's been way to long and it should be made up to the players somehow. DieOmimi do you have more levels now that you have 2 updates?
My game is up to date.
Thanks for your attention to this matter hopefully it will be resolved soon.
Yes @DieOmimi I have the latest and always update
It doesn't matter! This is not helpful.
@MollyS, the problem is still under investigation and it seems that only Windows users are affected. I'm really sorry, but we don't ignore it. Nevertheless, I will @snow_rider point this out to our manager again.
Since my last report I had 2 updates. My version Windows app) is 3.2.4.0.
How about you?
On May 4 the studio announced a 2 week break from releasing levels and said new ones would be available May 25. Here we are, June 13, and STILL no levels released.
@DieOmimi Is this issue just being ignored now? Do they ever plan to announce something, anything at all? How will they make this up to the players?
So I am curious, did you play the new levels on your phone or did you get the new levels on your computer win10 and play them there? I see you have Dachs which is better than most, what region are you in? Also do you have a screenshot on your computer showing the new levels rather than just the end of content screen?
Thank you very much @Boybinary. I will pass on your feedback.
@DieOmimi
@Boybinary
As for the response regarding Dash's disappearance
How can they say that Dash is an additional feature
Basically what are the features in the game Friends Nothing but Dash
It also happened to a team F5
.....
New here? Sign in or create an account to join the fun.
Small update I tried to play the levels in windows 10 but they don't appear, there is no synchronization between mobile devices and windows, both are connected to facebook.
I was advancing in the mobile at a certain level and in windows it appeared but it blocked the paint icon.
Mobile
windows 10
That is what I suspected, here is my game today
Same issue here, no new levels on Windows 10 since a month, stuck on 6420. Luckily I can go on from my iPhone, but it would be nice if the problem was solved...
Hello, +1 for the Windows 11 issue, no updates available in the store and no levels beyond 6420. Others in my Dachs' delivery service team are shown to be on 6480 as of today.
Looks like this issue has been ongoing for weeks now with no solution.
@Boybinary @MollyS @istuff
@DieOmimi, @Snow_Rider, no new levels are released on Windows10 &11, still stuck at 6420.
@Snow_Rider Where are they? They are not in my game .
@DieOmimi @Snow_Rider
I have a question, How am I supposed to be able to play the Bubblegum Troll Challenge when I cannot advance on the map because I have no new levels? I cannot get any Bubblegum Troll levels to play. This is not fair to me or my team members, also @DieOmimi how am I supposed to participate in your treasure chest challenge when I cannot get a treasure chest or Dack's to unlock it, again because I have no new levels. Can this please be fixed!
@istuff, I'm really sorry that you can't play at the moment and therefore can't progress in various challenges. 😥
The bug is being worked on by the studio as a matter of priority, and in the meantime players have reported on the same topic on another platform. Our community manager @Snow_Rider is in constant contact with the studio and will give an update today.
@DieOmimi it's a shame that only now the make it a priority, after almost two months with no new levels available. There has been plenty of evidence posted here and it's really terrible the way it has just been brushed off and ignored. @Boybinary @Jody_Cheng_
I hope that the question asked by myself and @istuff will also be addressed soon... how will they compensate the players that have been disadvantaged by this problem?
Hi all @MollyS, @istuff, @Jody_Cheng_, @ellectra, @keyserskelter, @Boybinary! My apologies for not getting back to you earlier. After a thorough investigation and a few attempts, the Studio made some tweaks. From now on, you should be able to see new levels. Please let me know if they are visible from your end.
@DieOmimi tagging you for visibility.
@Snow_Rider thanks for your response, I’ll check it on thursday with new levels, because I’ve already reached 6480 lvl on my iOS device 😉
This discussion was created from comments split from: Improved functionality for SENDING and RECEIVING lives in CCFS.
This level doesn't spawn green candies, yet Rachel is in the list. This is not the dead Chinese version where a character can adapt to a different color.
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
I don't load characters! He writes that there is no internet connection. Although there is the Internet. Please help restore the game.
Ciao, I cannot see anymore Dachs Delivery and Gum Levels: can you please fix it?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭
