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Had to reinstall the game - facebook issue
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I did figure this out, but could not find anything on the site to help.... so by posting this I hope to help someone who may have the same problem and find this helpful... or just remember this if you ever have to reinstall....
After having to reinstall, the app kept giving me the wrong facebook account (my kid's) and didn't give me the option to change to my account with my game info... I checked the facebook app and it would login to my account everytime... why was this happeneing!!!???
The ANSWER... the game does not look at your login info from the app...it looks at your login info from your phone's default browser.... I had to login into my account there... then everything worked.... except my brain... it was broken by then...LOL
Answers
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Hi @Duncster thank you very much for your feedback. Our manager may be able to add it to our Help Center.
So far, we have this information: having-problems-connecting-to-facebook-on-your-device.
Would this information have helped you? We always recommend a new installation as a last resort, because you will lose all your boosters. 😓
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I am on iOS... and that would have been helpful... however the first part of the info is not correct where is says to downlod the facebook app ... the game does not look at the app at all... that was my problem that threw me WAY off ... it looks at your login from the Safari web browser... that's the key!
and yeah, I did lose a LOT of boosters ....
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@Duncster, I'm really sorry you lost a lot of boosters. I hope you are in a good team at Dachs Delivery Service and can work on some again (starting on Friday because the current event is about to end).
Thanks again for your feedback. It will be helpful to other users of iOS. 🤗
