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I do not receive lives

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Answers

  • basakbasak Posts: 1
    Same issue
  • kvanckvanc Posts: 39 ✭✭
    Same issue here - can “send” lives but whether friends are receiving them is another question.  I am not “receiving” lives at all.  I understand Facebook friends that play the game will automatically be in your friends list as well as “auto assigned” King friends, but have only ever received lives from my one Facebook friend that plays CCFriends; I have NEVER received a life from the “auto assigned” King friends.  Presently however, I’m not even receiving lives from my the one Facebook friend that plays. 

  • kvanckvanc Posts: 39 ✭✭
    kvanc said:
    Same issue here - can “send” lives but whether friends are getting them is another question.  I am not “receiving” lives at all.  I understand Facebook friends that play the game will automatically be in your friends list as well as “auto assigned” King friends, but have only ever received lives in the past from my one Facebook friend that plays CCFriends; I have NEVER received lives from the “auto assigned” King friends.  Presently however, I’m not even receiving lives from my the one Facebook friend that plays. 


  • Hilda2704Hilda2704 Posts: 4
    I can’t receive or send lives!!! Please fix the bugs! I have a IPHONE 7S Plus
  • Hilda2704Hilda2704 Posts: 4
    Issues about receiving and sending lives still isn’t fixed
  • AlejHerrBar2k3AlejHerrBar2k3 Posts: 465 ✭✭✭✭
    Hilda2704 said:
    Issues about receiving and sending lives still isn’t fixed
    Please let King take the time to find the root of the tree and resolve this soon. Jusr wait; sooner or later we will be able to recieve lives again!
    Alejandro Herrera Barboza, 15, from Costa Rica
    An Aspie with a strong passion for gaming and computing!
  • I send lives every day to friends and they send me a life back, but I only receive a life once a week instead of every day!
  • lsfrecklelsfreckle Posts: 3
    Send friends  lives and they are not receiving them. Sending me life from friends and i am not receiving them 
  • idilaidila Posts: 20
    edited December 2018
    Hallo, for a long time now I get no lives, nothing, really none, absolute zero ... even though facebook shows that my friends sent them. I play on facebook, PC, Win 8.1, browsers IE and Chrome. Can you solve please? Thx
  • bigbirdbigbird Posts: 9
    Me to .
  • nanadnanad Posts: 1
    I'm having the same problem
  • AlansmartAlansmart Posts: 1,301 Legend
    Hello and welcome to the community @idila @bigbird @nanad, there is a bit of a glitch in the sending-receiving of lives at the moment, the team at the studio are aware of the issue and are currently working on the solution.. meanwhile I hope you have a devine day and enjoy exploring the friends saga page!

    Keep calm and crush on  🍬🔨

                                     Alan Smart 🍁
  • ginetwrightginetwright Posts: 0
    Type your message I have Windows 10 and a King account. I can not use my Facebook account to play Candy Crush friends Saga.  My problem is I can not get lives but I have given lives a couple of times. I have about 40 friends but I can not figure out why I am not getting lives and only have a few request for lives from my friend list. Thanks for any help.
  • AlansmartAlansmart Posts: 1,301 Legend
    Hello and welcome to the community @ginetwright, there are issues with sending-receiving of lives at the moment, the studio is aware of this and are actively working on the solution.. meanwhile I hope you have a great holiday season and a devine time here in the community 👍

    Keep calm and crush on  🍬🔨

                                     Alan Smart 🍁
  • QueenMiaQueenMia Posts: 6,170 Community Manager
    Hi guys,

    I hope you're all getting ready for the holiday season :) I wanted to let you know that all issues with sending and receiving lives have been solved.

    If you are till experiencing issues, you need to, first, clear cache and cookies from your device and second, make sure you have the latest version installed. 

    Please if you still encounter any issue AFTER following these steps, let me know the following info: What device/platform you're using, what game version, what browser and what is exactly happening (which steps are you doing and so on). 

    Thanks a lot everyone and I wish you all a very sweet holiday season :) Don't forget to let us know how you'll be celebrating here for a chance to win Gold bars! Good luck everyone!

    Welcome to the King Community!
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