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Daily Rewards and Upgrade characters

TonyXion
TonyXion Posts: 2

Level 1

edited December 2018 in Support
Hello.

Im actually playing Friends Saga with my wife, she has a tablet and i have a smartphone, i notice that she gets everyday her daily rewards and she is upgrading her characters by winning consecutively; but i do not receive the daily rewards and can not upgrade my characters.

Why is this?
Is there a problem whit my device (Moto G5 Plus)?
Can you help me?

Thank you so much for your attention

Best Answer

  • Alansmart
    Alansmart Posts: 1,302
    Answer ✓
    Hello and welcome @TonyXion, the not receiving the daily reward is not regular game behavior.. for this issue try and clear all cookies and cache data and that may do it, if not screenshot your level of play and the boosters you have then uninstall the game and reinstall should be your solution.. the upgrading of characters is only available to some players for now as it is being tested out, I hope this information helps you out. Have a devine holiday season and sweet time in the community.

Answers

  • Alansmart
    Alansmart Posts: 1,302
    Answer ✓
    Hello and welcome @TonyXion, the not receiving the daily reward is not regular game behavior.. for this issue try and clear all cookies and cache data and that may do it, if not screenshot your level of play and the boosters you have then uninstall the game and reinstall should be your solution.. the upgrading of characters is only available to some players for now as it is being tested out, I hope this information helps you out. Have a devine holiday season and sweet time in the community.
  • Jennifer_Paixao
    Jennifer_Paixao Posts: 5

    Level 2

    Hi i also do not receive dsily rewards on Candy Crush Friends, but I do receive the upgrade of characters. Can someone please help me out because I would really like to get my daily rewards too!! Thanks 😉❤
  • Alansmart
    Alansmart Posts: 1,302
    Hello @Jennifer_Paixao, please read my post above for info.. hope your holiday season is devine
  • TonyXion
    TonyXion Posts: 2

    Level 1

    Thank You...
  • jose11953
    jose11953 Posts: 2

    Level 1

    I have all three nutcrackers and when I select one it doesn’t show up in the place where it says recommend ( it would be yeti or Fifi but not nutcracker can you please help 

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