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Live s from friends???dont get them...

Why dont i get the lives that my friends send??? Ym log in on Fb..i now that thy send live s!! i dont recief the... help???
I send them lives, thy recief them...

Sorry, my engels is dont verry wel!! Bad!!! I'm from belgium 😔😟😅😅😅

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Hi @hhbb Welcome to the Candy Crush Friends Community

I am sorry you are having an issue receiving lives. There is an open post for this issue you can follow.

Since you are logged in with a Facebook account:

From the open post "We're having issues with third party and our Teams are working directly with them to fix this, however, some implementations need to be done which might take some time. Therefore, we're very sorry but if you're playing via Facebook, there can be some discrepancies between the lives sent and received.

There is no need to report anymore as we're working on it. The open post will be updated once we have a solution but bear in mind that since third party is involved, it can take longer. "

Thanks a lot for your understanding and patience. This post will be closed.. please see the open post for updates

Accepted answers

All comments

Hi @hhbb Welcome to the Candy Crush Friends Community

I am sorry you are having an issue receiving lives. There is an open post for this issue you can follow.

Since you are logged in with a Facebook account:

From the open post "We're having issues with third party and our Teams are working directly with them to fix this, however, some implementations need to be done which might take some time. Therefore, we're very sorry but if you're playing via Facebook, there can be some discrepancies between the lives sent and received.

There is no need to report anymore as we're working on it. The open post will be updated once we have a solution but bear in mind that since third party is involved, it can take longer. "

Thanks a lot for your understanding and patience. This post will be closed.. please see the open post for updates

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