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Can't connect King account with Facebook?
MandrewTheMage
Posts: 5 Level 2
in Support
I have a king account with some progress and I want to connect to Facebook to play with my friends. I couldn't find a way to connect my account or transfer my progress, and when logging in to Facebook, I start back at level 1. Is there a way I can sync my accounts or transfer progress to my Facebook account?
Best Answer
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Hey @MandrewTheMage - Sorry, should have mentioned that!
If you're on desktop, go to https://king.com/games (Games tab) and you'll see the log in on the top right corner.
If you're on mobile, you need to use the site as "desktop mode" as the mobile version does not have the login but only download option.
I hope that helps!
Answers
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Welcome @MandrewTheMage to our sweet and amazing community! Here are some links you can try that might help. Please make sure to read and follow all instructions described in the links below. Let me know how this goes.
https://community.king.com/en/candy-crush-friends-saga/discussion/247368/can-i-move-my-game-progress-onto-a-new-device#latest
https://community.king.com/en/farm-heroes-saga/discussion/230198/superstar-information-post-how-to-solve-syncing-problems-if-using-an-ios-device#latest
https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back/soporto.king.com/contact
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Hey there @MandrewTheMage and welcome to our vibrant Community
Thanks for flagging this to me, @Joseph45
@MandrewTheMage - Here are the steps to sync your Kingdom account to your Facebook, it only takes 2 minutes but let me know if that does not work
Happy Crushing and keep an eye on here as there will be some sweet surprises coming this week :Star:
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Hey @MandrewTheMage - Sorry, should have mentioned that!
If you're on desktop, go to https://king.com/games (Games tab) and you'll see the log in on the top right corner.
If you're on mobile, you need to use the site as "desktop mode" as the mobile version does not have the login but only download option.
I hope that helps!
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You're more than welcome @MandrewTheMageMandrewTheMage said:
That's what the Community is for! Keep an eye around here as there will be some very sweet treats coming soon...
