Why is candy crush friends not letting you purchase gold bars?

michele13042 · February 2019

When i click on gold bar to purchase it says something went wrong

JustPlaying · February 2019

Hi @michele13042

What is the device you are trying to make the purchase on? Do you have a good connection to the network?

eschambers · February 2019

I'm having the same issue since yesterday. I have an android phone. How can i fix this?

Trish_Murray · February 2019

Having the same issue, unable to purchase gold bars. Playing on android tablet.

JustPlaying · February 2019

We can't see anything to do with purchase info in the community Please follow the instructions here https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest

JustPlaying · February 2019

@trish_Murray @eschambers @michele13042

Another member posted how you may get it working so worth a try

Quote
"Same thing is happening to me. I got it to work briefly by force stopping Google Play Store/Google Play Services and clearing each's cache. I repeated these steps with the actual game app. Afterward, I restarted my phone and when I reopened the game, the little status bar would stop spinning. But after a world or 2, it goes back to just spinning all the time again. Not sure what the permanent fix is, but if you need to buy something, try those steps and it might help you out temporarily. "

Why is candy crush friends not letting you purchase gold bars?

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