The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot right Now 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
👯♀️Find your Team HERE!
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
👯♀️Find your Team HERE!
Samsung Galaxy Fold 6 issue
Grumpy_Old_Man
Posts: 585 
in Support
Hopefully the screenshot will demonstrate the annoying problem. Basically, the top level is partly hidden.
![Candy_Crush_Friends_2025-02-03-18-23-35[1].jpg](https://us.v-cdn.net/6030983/uploads/WX213S6XE6XS/candy-crush-friends-2025-02-03-18-23-35-5b1-5d.jpg)
Depending on the level, it ranges from annoying to down right impossible.
1
Answers
-
Hi @Grumpy_Old_Man thanks for the information and the screenshot. I will pass it on to the team.
2 -
I see you're not satisfied with my answer. But I can't solve the problem.
The studio team has to look at this and find a solution. So I can only pass on the problem.
1 -
Hi @Grumpy_Old_Man we're really sorry you have to experience this. 😬
Can you please share screenshots of the levels that are completely impossible? Or a list of the levels where you have to experience this.
Thank you for your cooperation. 🤗2 -
Hello @Grumpy_Old_Man. I feel your pain! I have reported a similar issue -- the headers and footers are too long in two other King games that I play on a Galaxy tablet. I recently got a newer Galaxy tablet and the issue does not appear on the new device. So, this issue seems to be related to specific devices. My colleague is reporting the issue. I will follow up to emphasize the need for an answer… for both of us.
1 -
How many screenshots do you want? It is at least partly covered on at least a dozen levels I have played. The worst scenario is the middle square at the top. This is covered by the moves remaining. You can't see what's there, nor can you move it. I bought the fold because my 7" tablet was dying. I need the screen width for a work app, but it also needed to fit in my pocket. If the screen resolution wasn't virtually square, it would be fine. I remember an issue with an iphone, where the camera blocked the moves remaining, or something similar. which is why I raised this.
1 -
If there was an option to disable playing in fullscreen, this could fix it.
1
