I have not received my daily bonus for 3 days now

cazann · March 2019

cazann · March 2019

Thanks I will check it out

KingChewy · March 2019

Hi @cazann - have you checked to make sure you don’t have any updates pending for the game in your App Store? There was a recent issue with this but has since been resolved.

cazann · March 2019

Thanks I will check it out

cazann · March 2019

Hi I have checked for updates and I have none

KingChewy · March 2019

Hi @cazann - okay please confirm what type of device you are playing on and your user id. I will tag our CM with that info and see if she can assist further.

https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

cazann · March 2019

Am sorry for late reply am playing on a Samsung galaxy s5 mobile phone

KingChewy · March 2019

Thank you @cazann!

@QueenMia can you please further assist our friend here. Still having issues with the daily quests even though they have updated their app. Mobile device info above.

QueenMia · March 2019

Hey there @cazann, thanks for flagging me @Foley1362

@cazann - Are you referring to the daily Quests or to the login bonus? If it's about the Quest, please check this

Also, are you talking about Candy Friends or Soda (I can see you're playing both

)

If it's about Soda, please read this post for more info - There were a few issues but it should be back to normal now. If not, please comment there to let our Soda CM @Xarly know!

If it's about Friends, let me know and we'll investigate further!

Thanks!

cazann · March 2019

It was about the signing in bonus

KingChewy · March 2019

Hi @cazann - the signing in bonus for CC Soda??

cazann · March 2019

Candy crush friends

I have not received my daily bonus for 3 days now

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