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My profile picture is not updating.

Byn_Busy
Byn_Busy Posts: 3

Level 1
in Support
I recently changed my profile picture on fb. It updated on my soda game, but not here.

Answers

  • KingChewy
    KingChewy Posts: 13,713
    Hi @Byn_Busy - have you tried all the way out of The FB link connected to the game here? Or sometimes simply powering off/on your device can help to resolve the issue.ย 
  • SeraphicStar
    SeraphicStar Posts: 4,536
    edited April 2019
    Hello @Byn_Busy and Welcome to our Divine Candy Crush Friends Community! :chuffed:

    I've also experienced this curious issue myself. Im not sure if this is exactly a solution, but for me the new profile picture appeared after a couple days. ๐Ÿค”

    However, you can try my friend @Foley1362 's method as well as possibly clearing your cache/cookies for the app to see if that helps. ;)

    Please let us know if you end up getting this fixed, and I hope you have a crushtastic day! :3
  • Byn_Busy
    Byn_Busy Posts: 3

    Level 1
    Thanks guys!
    I tried logging out and back in, which didn't work.ย 
    I just assumed if it worked for cc soda it would work here too.
    I'll try rebooting phone too, but not confident.ย 
    Thanks again!

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