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Disappearing Odus

bbyas
bbyas Posts: 46

Level 3

edited April 2019 in Support
Three days ago a new costume appeared for Odus. But before I could earn enough points to get it, it has disappeared. What happened it didn't say it was a time sensitive event

Best Answers

  • firebombmarkus
    firebombmarkus Posts: 13,110
    Answer ✓
    Hi @bbyas I am sorry this happened to you. I am not sure what is actually behind this. Did your app or device maybe crash? I will elevate this to our Community Manager so she can investigate but I will have to ask you to be patient as she is out of the office until Tuesday due to holidays. Thank you for your understanding 😊
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Answer ✓
    @bbyas Can you please give me your ID? She will need it to look into your profile. If you don't know how to find it, follow the steps on the link below.

    https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

  • bbyas
    bbyas Posts: 46

    Level 3

    Answer ✓
    I found my chick. I restarted my phone and Odus chick returned.
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Answer ✓
    Hi  @Williams_Patty_C and welcome to our adorable Community 😊 Odus the Chick should be earned by collecting 100 stickers. There is no separate contest, you just get stickers through daily quests and rewards. Did youtry restarting your device? The player above with the same problem successfully solved it by restarting their device.

Answers

  • firebombmarkus
    firebombmarkus Posts: 13,110
    Answer ✓
    Hi @bbyas I am sorry this happened to you. I am not sure what is actually behind this. Did your app or device maybe crash? I will elevate this to our Community Manager so she can investigate but I will have to ask you to be patient as she is out of the office until Tuesday due to holidays. Thank you for your understanding 😊
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Answer ✓
    @bbyas Can you please give me your ID? She will need it to look into your profile. If you don't know how to find it, follow the steps on the link below.

    https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

  • bbyas
    bbyas Posts: 46

    Level 3

    Answer ✓
    I found my chick. I restarted my phone and Odus chick returned.
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Great! Thanks for letting us know 😊 @bbyas
  • Williams_Patty_C
    Williams_Patty_C Posts: 2

    Level 1

     Disappearing  Odus, The day l received the icon, Odus "Happy Easter" entry  icon for the new Easter costume contest. When the icon said "enjoy."  I touched the ok,  l never received the Odus contest, anywhere on the game . I was able to continue to play.  I so much enjoy these contests. And your game so much. I just wondered if it  came at a later time after that, it was possible l might had missed it.  Just seemed odd.
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Answer ✓
    Hi  @Williams_Patty_C and welcome to our adorable Community 😊 Odus the Chick should be earned by collecting 100 stickers. There is no separate contest, you just get stickers through daily quests and rewards. Did youtry restarting your device? The player above with the same problem successfully solved it by restarting their device.

Hey! Would you like to give us your opinion?