I'm not receiving my daily automatic booster gifts.

dle · April 2019

I'm not receiving my automatic daily booster gifts.

dle · April 2019

Every evening I would get a booster for one day of the week. That is no longer happening, why?

dle · April 2019

This is not a hard question. I used to receive a booster every evening according to the days of the week, Mon thru Sunday. One booster every evening. This hasn't happened for a week now, why? Do I need to uninstall and reinstall?

KingChewy · April 2019

Hi @dle - welcome to our friendly community! I’m sorry to Here your having this issue. Can you please confirm you are referring to CC Friends? You should be getting a daily reward for logging in once every 24 hours. What device are you playing from and we can look up the trouble shooting steps.

Ronibassi413 · April 2019

Im not receiving my lives from my friends

KingChewy · April 2019

Hi @dle - per your message (copies below for ease) I am going to tag a couple Superstars @Elsa @firebombmarkus to assist and ask the CM’s @Cezdiamond @QueenMia to move this to the CC Saga forum.

dle April 24

Hi Foley, I play Candy Crush Saga on two devices. One is my Samsung Galaxy S4 Smartphone running Android 4.3 and the other is a Kindle Fire 7. Both have stopped giving me a treat from the Treats Calendar about a week ago. Thanks for your help.

Any help you guys can provide our friend here would be greatly appreciated!

_Elsa_ · April 2019

Thanks for tagging me @Foley1362. I am starting to feel like I"m broken and not getting my daily rewards! Too many glitches in one week.

@dle, are you logging into Facebook or the Kingdom on your mobile? Are you clearing out the history daily? Please give me more information so that I can offer you further direction.

libb · April 2019

I haven't missed a login yet I got kicked back down to day 1. I almost was to 30 for consecutive logins too. Is there some max limit on consecutive rewards.

_Elsa_ · April 2019

Hi @libb, what game are you referring to? The only game that I am aware of that continues to move up is Candy Crush Soda Saga. Candy Crush Saga has a 7 day calendar and a spinning wheel. Candy Crush Friends Saga just gives you a "today" reward.

libb · April 2019

The app Candy Crush Friends

_Elsa_ · April 2019

Hi @libb, they are going to ask you to do some troubleshooting so let's do that now. Clear the history and make sure that you have the most recent version of the game. Then click on one of the links below to finish the troubleshooting.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

I'm not receiving my daily automatic booster gifts.

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