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Level 2
@principessafrancescaprincipessafrancesca said:I noticed that I am not receiving my rewards. I get a message asking me to connect but when I try to, I get another message stating that I don’t have access to the kingdom, try again later. My photo profile has also disappeared and my password isn’t working (keep getting oops wrong password message) although I have gone through the forgot password steps and have changed it several times. If I reinstall my app, will i lose my levels and gold bars (I’m at level 1305 and have 152 bars). I’m on an IPad and have recently updated my system software. Thanks
Hello @WordyPants, Welcome to the Candy Friends section of our friendly King CommunityWordyPants said:I did not receive my extra rewards for finishing in the fantastic 5 F5 group where we need all together 10000 points by a limited amount of time. After we all completed the 10000 points in the right amount of time. I was supposed to get extra boosters for finishing. I pushed claim but did not receive anything. What's up with that?
Hello @bt2318, Hearty Welcome to the Candy Friends section of our friendly King Communitybt2318 said:I just can’t seem to connect to my account and I have reset password. I need help. I’ve reset the password and done everything required. I do not want to uninstall the app as I’ll lose my progress