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Why can't I get the bubblegum troll?
brettg0108
Posts: 2
Level 1
in Support
My game has been updated and uninstalled/reinstalled numerous times to no avail... what am I supposed to do about getting him??
0
Best Answer
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Hello @brettg0108, Hearty Welcome to the Candy Friends section of our friendly King Community
The King people have asked you for your game ID to look into your game. If you did not give them your ID, they cannot help you to bring the event on your device and time is running out!!
Hence, please post your game ID (it will be digits).. here is a link to find it https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
** TO post your ID, tap on "Type your Comment" box located below.
Looking forward to seeing your post soon! Have a nice day.evening!5
Answers
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Hi!
Please post your user ID or we will be unable to help you.
https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
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Hi!
Please post your user ID or we will be unable to help you.
https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
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My game has been updated and uninstalled/reinstalled numerous times to no avail... what am I supposed to do about getting him??
My ID is 1469402772
thanks0 -
Hello, I also do not have Bubble Gum Troll event, my ID: 1060523748
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You should all have access now.
I will not be able to add anyone else to the event.0 -
and how to open this access to the event?
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just 5 days left until the end of the event, I would like to play it
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Hello @remiyr, Hearty Welcome to the Candy Friends section of our friendly King Community
First of all, I am glad to hear that you have received the event Now, if you are still wondering how to play it... you will see special event only after playing 3 levels (and of course winning them 
).
You will have to play 3 regular levels in a row, then you will see a very short scene of Mr.Toffee and the Bubble gum Troll, then you will be directed to the Bubblegum level. If you pass that level, you will receive 100 points & if you loose that level, you will receive the points according to the animals you have saved.
** You will not be loosing a life even you did not win that special level!
You will be seeing more levels as you forward in the game and there will be 1 special level after every 3 levels.
And, don't worry about the time that is left on the clock... I have received the Troll within 3 days and I am continuing playing as there are more Gift boxes to collect
Please post back if you need any further assistance! Have a wonderful day/evening!0 -
Hello @brettg0108, Hearty Welcome to the Candy Friends section of our friendly King Community
The King people have asked you for your game ID to look into your game. If you did not give them your ID, they cannot help you to bring the event on your device and time is running out!!
Hence, please post your game ID (it will be digits).. here is a link to find it https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
** TO post your ID, tap on "Type your Comment" box located below.
Looking forward to seeing your post soon! Have a nice day.evening!5 -
I have too this problem, can you solve it pls ID 102345751790
