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Game
shanna3636
Posts: 2
Level 1
in Support
I have use my gold coin to complete a level and the game frozen and my coins is gone
0
Answers
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Hello @shanna3636, Hearty Welcome to the Candy Friends section of our friendly King Community
I am sorry to hear about the issue in your game!! Did you log back into the game and see if you won the level or not?
** Tap on "Type your Comment" box located below to write back
Talk to you soon! Have a nice day/evening!0 -
My gold bars were all gone and I'm still on the same level 🤦🏽♀️🤦🏽♀️🤦🏽♀️0
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Hello again @shanna3636 Thank you for responding
Can you please post your game user ID number with the help of this link https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
Looking forward to talk to you soon! Have a nice day/evening!0 -
Hello again @shanna3636, Hope you are having a nice day/evening!
The Community Manager has added the Gold Bars back to your game as an exception! Please keep clearing cookies/cache from your device from time to time. And also make sure to install the latest updated version regularly, so that this issue won't appear again
Please let me know if you need any clarification or assistance
Have a nice day/evening!0
