Why can't I get free moves?

Hi @ShaafandRaed and welcome to our adorable Community 😊 Can you tell me what is your issue? Are you referring to advertisements for extra moves?

Hi @abhibhai and welcome to our adorable Community 😊 These features are not always available to everyone, just a random amount of players for testing. You can read more about it here.

https://community.king.com/en/candy-crush-saga/discussion/251470/where-are-my-in-game-challenges

Thank you for your understanding. Have a wonderful day 🤗