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One extra move instead of The four extra moves

amysandall
amysandall Posts: 20

Level 3

edited November 2019 in Support
On the four extra moves you only get one move Candy crush friends I could have won my level a 868 4 different occasions but didn't because of this

Best Answer

  • PummyRaj
    PummyRaj Posts: 44,082
    Answer ✓
    Hello @amysandall @Msfitz0515 @sezme @actress @sdennis123 @Valkyrie000 and @Mattia_
    also Hearty Welcome to the Candy Friends section of our lovely King Community @nilosoco83

    You all must be back to receiving 4 moves but not 1 after watching the Ad!  We are told that, it was just a small glitch and we are all good now!  

    @nilosoco83 Hope what my friend @Mattia_ informed about the extra moves is clear to you!  If you have any other questions or need further clarification, please post back.  If you tap on "Type your Comment" box located below, you can write back :+1: 

    All of you have wonderful day/evening and keep having fun in your game!  

    Would you like to participate in a contest and win some Lollipops for your game?  If so, here is the Contest to beat my score
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Answers

  • Msfitz0515
    Msfitz0515 Posts: 4

    Level 1

    edited November 2019
    >:)I don’t know if it’s just me but at the end of some levels if u haven’t used them theirs ushally a choice to watch a video to get 4 extra moves and I don’t have it any more ... is it just me or are they gone ?
  • KingChewy
    KingChewy Posts: 13,713
    Hi @Msfitz0515 - welcome to our friendly community. The video for extra moves is part of a test feature and not available for all players. If you’ve had it then it may come back as they go thru different implementations of it but it’s not a permanent part of the game yet. I hope this helps 🙏🏻
  • sezme
    sezme Posts: 8

    Level 2

    The extra moves at the end of the level are great but why have you cut them from 4 to 1 that no use to anyone 
  • actress
    actress Posts: 375
    What happened to the four moves I use to have? One move doesn't help.
  • PummyRaj
    PummyRaj Posts: 44,082
    Hello @amysandall and @sezme Hearty Welcome to the Candy Friends section of our friendly King Community :)  

    And a sweet Hello to @actress🤗 

    I am very sorry to hear about that change in the game, but I have not heard anything about it!!  I too completely agree that just 1 extra move does not help us to progress in the game :o   Let me find out and get back to you :+1:  

    What device are you using to play the game?  Can any of you please post a screenshot of the pop-up where it says "get 1 extra move after watching the Ad"? 

    ** IF you tap on "Type your Comment" box located below, you can write back.  And to post the screenshot, tap on "Attach Image" icon located in the tool-bar, then select "Choose Files" to upload the picture from your device.

    Talk to you soon!  Have a great rest of the day/evening! 
  • sezme
    sezme Posts: 8

    Level 2


  • sezme
    sezme Posts: 8

    Level 2

    Please see attached picture as requested 
  • PummyRaj
    PummyRaj Posts: 44,082
    edited November 2019
    Thank you very much @sezme

    I also just saw this in my game too!!  Will get back to you tomorrow with any info I can get!  The team is located overseas and it is night time for them hence out of the office for today.

    Talk to you soon!  Have a great rest of the day/evening!  
  • sdennis123
    sdennis123 Posts: 11

    Level 2

    I am having this issue too. When I watch the video it will say 2 moves and then immediately drop to one move. 
  • Valkyrie000
    Valkyrie000 Posts: 1

    Level 1

    I have the same issue....only 1 extra move with the video at the  end of  the level...Yesterday, it  was ok...

Hey! Would you like to give us your opinion?