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Did not receive holiday reward on second day of week two.

Plee
Plee Posts: 8

Level 2
in Support

Answers

  • jahan23
    jahan23 Posts: 11

    Level 2
    Same here:(
  • PummyRaj
    PummyRaj Posts: 43,933
    Hello @Plee and @jahan23 A Warm Welcome to our friendly King Community :) 

    I am very sorry to hear about the issue in your games!!  Can you please post below details:
    1) the device you are using;
    2) version you currently have;
    3) your game user ID number which you can find through this link --->  "Find My ID Number"

    Once you post back with these details, I will inform our Friends Community In-charge to look into the issue!

    Talk to you soon!  Have a great rest of the day/evening!
  • mond59
    mond59 Posts: 2

    Level 1
    3542370193


  • mond59
    mond59 Posts: 2

    Level 1
    Did not receive any of my gift
  • Plee
    Plee Posts: 8

    Level 2
    PummyRaj, toanswer your question (1) iPad Pro (2) iOS 12.0 (3) email on file.
  • kensimutt
    kensimutt Posts: 1

    Level 1
    Happened to me also
  • PummyRaj
    PummyRaj Posts: 43,933
    Hello @Plee, @jahan23 and @mond59

    Our Friends team In-charge has sent some gifts towards you as compensation!  You must have received them when you opened the game this late afternoon!!  

    Have fun in your games!!  Have a great rest of the day/evening!

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