Hello @lguteriez Hope you are finding your way in the Community
What game did you have this issue in? This category belongs to the "Candy Friends" game.... I can request the Community Team to move this discussion to the correct game category if you are having this issue in a different game
So, with regards to the missing Gold Bars -- it is exactly 9 Gold Bars, which is the price for 5 extra Lives!! You must have accidentally pressed on "Buy" and did not realized you did that, and closed the game!! I did that so many times and lost too many Gold Bars
To get back your Gold Bars back, you will have to contact the "Player Support Team" -- scroll all the way on this page, and tap on "Contact Us" button, located underneath the King Emblem.
Any updates on this. As I stated earlier it is 10 gold bars for 5 extra lives on Candy Crush Friends and I did no accidentally buy more lives. Please give my gold bars back that I paid money for!!!
Hello again @lguteriez, Very sorry for not able to get back to you earlier!
To get back your Gold Bars back, please contact the "King Player Support Team" through the "Contact Us" tab that is located at the bottom of this screen.
Scroll all the way down on this page --> Tap on "Contact Us" tab that is located below to the King Emblem ---> File your complaint (this is how it looks 👇 👇
Hope everything works out fine and you get your Gold Bars again! Please post back if you need further assistance / clarification with anything else with this regards!