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Lost boosters

King_admin
King_admin Posts: 3,628 Level 3
in Support
This discussion was created from comments split from: 👑 New Character Alert 🍭.
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Comments

  • Frederico
    Frederico Posts: 3 Newbie
    The update logged me out of my account and when I logged back in all my boosters were gone!! I had quite a few and now all 3 are at 0!! Why did this happen to me?
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  • PummyRaj
    PummyRaj Posts: 40,800 Candy Moderator
    Hello @Frederico, Hearty Welcome to our friendly King Community :) 

    I am very sorry to hear about the issue in your game!!  Few other players have also complained about the same thing and I am not sure why this happens!!

    Can you please tell me which game you are playing?  And what device you are using to play the game?

    ** Please tap on "Type your Comment" box located below to reply back :+1: 

    Talk to you soon!  Have a great rest of the day and a wonderful New Year =)  
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  • Frederico
    Frederico Posts: 3 Newbie
    It was Candy Crush Friends. I did the update and then all my stuff was just gone. It’s even more weird because I have my gold bars, I’m on the correct level, and all my costumes. It’s just all the boosters are missing.
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  • PummyRaj
    PummyRaj Posts: 40,800 Candy Moderator
    Hello again @Frederico,  Thank you for replying back and explaining :+1: 

    Can you tell me what device you are using and what is your game ID number?  This link will help you "Find My ID"

    I am sorry!  I forgot to ask you these details before itself!!  
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