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Bug with winning bonus on some levels
Answers
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Hey @tininha1975 - Have you tried to clear cache and cookies from your device? Also, do you have the latest version updated? If so and you're still having issues, would you be able to share a screen recording or something that can help us investigate please?
Thanks - Stay safe 🍒
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I believe my Candy Crush is trying to be updated, but is not successful. I'm playing on a Kindle fire 2 (non-Facebook). When I start the game, it asks me to update it. There is a button to click for this. When I click it, I end up in the game store, with no option to update. There s are no buttons to click except "open", which simply runs the game.
On my Kindle, I can typically go to "Library", then select "update" to see which games need an update. I do this, but there is no update present for Candy Crush Friends Saga.
Also, when in my game, I ran across level 223, which was previously discussed in this thread. It still doesn't work properly if a sweet streak is present. Again, forfeiting the sweet streak by exiting and re-entering the game makes the level work. So I know the fix you intended hasn't been applied yet. How can I force this thing to update? Thanks so much.
Allan
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Hi guys,
I hope you're well!
As you might have seen we've had some small issues in the game yesterday and our Studio needed to make sure that everyone updates to the latest version to get a fix. So the pop up was sent to everyone, even those who already updated the game. That's why you've seen it but if your App store/Play Store says there's no update, then no worries, it's all good 😉If however, you don't have the latest version, please update so you can play levels without risk of freezing.
Hope that clarifies!
Stay safe and happy Friday 🍒
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