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Galaxy Yeti costume not received
Okcomput3r
Posts: 8
Level 2
Hello everyone!
I have downloaded the game through the Galaxy Store, logged in with my Facebook account (the one i always used to play the game), and i'm past level 900. I have a Samsung Galaxy A70, so i think i have an eligible device. I waited over those 48 hours i was informed to wait, but still no costume! It's been 4 days now. I also cleared the app's cache and rebooted the device, still nothing.
Does someone have an insight on this and can help in any way?
Thanks, hope everyone is keeping safe and have a great day! โญ๏ธ
1
Best Answers
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Please let me know your game Id.
We will forward your problem to our team.
Thank you.
6 -
I've already provided your report to my team.๐
They will contact you when they return from vacation.
3
Answers
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Ur gift is from Samsung. Perhaps u may need to give them a call... else private msg our community manager and see whether they can help or not...
1 -
Please let me know your game Id.
We will forward your problem to our team.
Thank you.
6 -
2
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1
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I've already provided your report to my team.๐
They will contact you when they return from vacation.
3 -
Hi @Okcomput3r We were able to deliver the character to your game.๐
As soon as you open the game, it will be in front of you.๐
Thank you.
4 -
I got it! ๐โญ๏ธ
Thank you so much for your precious help, @Sukanta_Biswas! Amazing ๐
3 -
Hello eveyone!! ๐
Excuse me @Sukanta_Biswas I have a question: Can I get the Galaxy Yeti? I have a Samsung Galaxy A30 ๐
Thank you and I wait your answer!! ๐
๐ญ #SweeterThanEver ๐ญ
1 -
Hello @LaVacaRosada Hope you are doing fine and staying safe!
Did you buy your Samsung device recently?
If your device is compatible with "Galaxy Yeti", you should have seen some notifications while installing the game! Can you please confirm that?
If your device is new, did you play few levels after logging into your game!
Just a heads-up, Sukanta is also another player just like you and me! He does not have powers to send you the Galaxy Yeti ๐ So, you will have to wait a bit and clarify above details for me.
Talk to you soon! Have a great rest of the day!
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I also have a galaxy but have never heard of this costume... My phone is two years old Galaxy s9+... Any ideas?
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