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I can't open the gift box in upper right corner.

ela_jurk
ela_jurk Posts: 2

Level 1

Every time I try to open the gift box in upper right corner it says I don't have an internet connection. Even though I am connected to the internet. I don't know what to do, any suggestions?

Answers

  • bearwithme
    bearwithme Posts: 16,700
    edited April 2020

    Hello @ela_jurk and welcome to our friendly King Community. Are you referring to Candy Crush Friends? If possible can you take a screen shot so I can see the gift box you are referring to? I would like to help you, I just need a little bit more information. Thank you.

  • debbieswhite
    debbieswhite Posts: 4

    Level 1

    Hi I can’t open gift on right side of game and daily challenge isn’t showing up

  • PummyRaj
    PummyRaj Posts: 44,110

    Hello @debbieswhite Hearty Welcome to our friendly King Community 🤗

    I am thinking there could be Internet connection issue for your device OR in the game!!

    Are you receiving other gifts like Daily Bonus reward and rewards after finishing Quests?


    Please post back by typing your reply in the comment box given below.

    Talk to you soon! Have a great rest of the day!

  • debbieswhite
    debbieswhite Posts: 4

    Level 1

    Hi I think it’s the game I did get rewards before but now I don’t even see the daily challenge the weekly one

Hey! Would you like to give us your opinion?