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Hi @nicole01
Welcome To The Community,
When You Have Every Sticker of Every Character and Every Uniform, you don't get any New until a new uniform/Character Event appears.
But if you don't have any uniforms or Characters Which can be available then You Can Get them.
Can You Post Your Scrapbook Screenshot here ?
These are Mine. And I am too not recieving any new Characters. By the Way, Brand New Character for You is available now. Unlock her in new Event.