Cezdiamond

Community Manager

Comments

  • Moved this to the Candy Crush Soda Saga community :-) 
  • Also love the name @tucking_fypo haha it is hard to say it the "correct way" though hehe 
  • Hi everyone! Welcome to our sweet community! @tucking_fypo I am so sorry that you lost your boosters @firebombmarkus is right that you will lose them if you reinstall the game as they are saved to your device. If you can give me your game ID (numeric code) I will add a few sweet treats as a gesture of goodwill :-) At the…
  • Hi Racquel! Welcome to our community :-) We have a full guide here on how to restore your levels, at the bottom you will see the contact form should you still need help. Sadly we cannot restore progress in the community due to data protection issues. Thanks! 
  • Hello everyone- Checking with this hope to have an update soon :-)
  • Hello moving this to the Candy Crush Friends community :-) 
  • Hi @Saxi are you still having a problem with this level, which level is it? @Elsa is right, this is usually because the items you need to collect are now no longer on the board, but I cannot see clearly the board behind the pop up message. Let us know how you are getting on :-) 
  • I am really sorry that you did not receive your rewards, that is no good at all! I am going to add some goodies to your account now as a gesture of goodwill :-) Thanks @queenmia and @justplaying 
  • Hello everyone! The studio is aware of this and they are working on a fix for this. The issue seems to only be on Facebook at the moment, so if you are able to play on a mobile device you shouldn't find a problem with this level. Thanks a lot! 
  • I will move this thread to Candy Crush Saga area of our community :-)