Cezdiamond

Community Manager

Comments

  • I have this same issue but clearing my cookies does not help. In fact, I just bought a new computer and played Candy Crush right away, thinking that it will work perfectly. NOT! Thanks for letting us know, we will pass this on.
    in Is your Daily Treat Calendar stuck in Candy Crush Saga? Comment by Cezdiamond June 2018
  • I too am stuck in a loop with 10 moves left. The candy just keeps looping through the openings. I used a booster and don’t want to lose it. Help! Do you see the option "tap to skip"?
    in level 3398 is stucked in an endless loop. Comment by Cezdiamond June 2018
  • Morning and thank you thats very kind - there is a current contest on caleld "space race" that ends in 30 mins - i am currently 3rd so will see if i stay third or higher if i get a prize - if not there is something not workign quite right and wonder if you can help ?? but also, the daily prizes have been stuck on day one…
    in Candy Crush tornaments Comment by Cezdiamond May 2018
  • Hi Glenn, sorry for the delay in responding. How many moves are you showing for this level? I just opened the level and I am showing 26. It had gone down to 18 but now they brought it back to 26. Here is a video showing it with 26 moves: https://www.youtube.com/watch?v=LursA6NkbeY Thanks for helping us with feedback on…
    in 3351 Comment by Cezdiamond May 2018
  • Hi Kevin, I don't know but I can try to find out for you. I would say its probably unlikely from the bit of googling I just did. I did find several petitions so someone liked it at least :) Thanks!
    in Question about a no longer supported game. Comment by Cezdiamond May 2018
  • Hi Alce92, I am going to pass this on to a moderator who will be in touch. Thank you for posting on King care :) Thanks!
    in Mixed king/facebook accounts Comment by Cezdiamond April 2018
  • Tried everything with no success Thanks how many times are you "feeding" the frog before you try to move it?
    in How can you complete level 1556 without a cursor i am playing on android phone Comment by Cezdiamond April 2018
  • Hi Karen, So I asked Cez who is going to go back to the studio as yes its a test. Some people can see more than others as there are different variations of tests and they have to keep a percentage that aren't in a test for data stability. So not one test but many. BUT the coming soon thing on people that are in the control…
    in Upgrades Comment by Cezdiamond March 2018
  • Hi Dobbie58, I am sorry you are having this issue. Could you give me more information about the device you are playing on? Model/OS and anything else you might find helpful. Thanks! Thanks for passing on :-)
    in Cannot read writing as font is very pale its invisible Comment by Cezdiamond March 2018
  • Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold…
    in Boosters gone Comment by Cezdiamond March 2018
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