Colorbomb_Collector

Game Expert

Comments

  • Hello there and welcome to the Community @TrishJ19604573! I understand your concern regarding your Farm Heroes Saga Golden Pass purchase missing and I truly respect your wish to obtain a refund. In order to receive further assistance regarding your missing purchase, the best way is to contact our Player Support team who'll…
    in Golden pass Comment by Colorbomb_Collector November 12
  • Hello and welcome to our Community! @AugustaZandegiacomo Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to…
    in Le voci degli amici Comment by Colorbomb_Collector November 8
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Kauf golender Pass wurde nicht gutgeschrieben Comment by Colorbomb_Collector November 8
  • Hello there, welcome to the Community @debs0630 Could you please provide us with a screenshot of the issue that you're having with your game progress? Here is a guide on how to take a screenshot on Windows 10/11:…
    in Sometimes my game goes back to level 28 Comment by Colorbomb_Collector November 5
  • Hello there and welcome to the Community @Kat-6 To receive a refund related to your missing purchases, you will need to reach out to Microsoft Store Support and request a refund with them. Purchases made via Microsoft Store are exclusively handled by their marketplace and they're able to provide you with a refund. You can…
    in Pet Rescue Saga is Taking My Money Comment by Colorbomb_Collector November 5
  • Hello there and welcome to the Community @Snoosecan! To receive a refund related to your missing purchases, you will need to reach out to Microsoft Store Support and request a refund with them. Purchases made via Microsoft Store are exclusively handled by their marketplace and they're able to provide you with a refund. You…
    in Delicious Offer Comment by Colorbomb_Collector November 5
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Farm Heroes Saga Comment by Colorbomb_Collector November 1
  • Hello there, welcome to the Community @buzzelkia! I've taken a look and I was able to see that our Player Support team has answered the support ticket you've opened and they've explained as well as resolved your case of lost boosters in Pet Rescue Saga. Please take a look at the reply that they've sent to you and if you…
    in all boosters are gone after update Comment by Colorbomb_Collector November 1
  • Hello there and welcome to the Community @Biz253! I understand your concern regarding Coin Refill amount change in Candy Crush Solitaire. I know how this can affect your gameplay enjoyment, and I'll be sure to pass your comments to the development team. I want to let you know that changes are made constantly to the game…
    in Coins Comment by Colorbomb_Collector October 29
  • Hello there @Dragonofmordor, welcome to the Community! I understand your wish to start from the beginning and I'll provide you with more details on this. In order to request your progress to be reset to level 1 and to receive further support regarding your request, you will need to reach out to our Player Support team via…
    in Restarting - playing from the beginning Comment by Colorbomb_Collector October 29
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