Kirsten_Deakin Level 2

Hi. an hour ago I had 11 hours free unlimited lives, I’ve just gone back in and it’s saying 5 lives! Where have those 11 hours gone 😱 please help!

An hour ago I still had 11 hours but they’ve gone! X

Any update?

Also it was on candy crush. I had 17 hours left last night then that disappeared 5 minutes later.

I’m in the U.K, it said free lives all week not all month. I didn’t take a screenshot of the pop up I’m afraid. It was on Wednesday. I understand it is something you were offering after the U.K. was locked down due to coronavirus. thanks

this keeps happening. I have emailed all the info with screenshot of purchase. Can someone respond as soon as possible as I am getting a long flight in an hour and wanted to use these while flying