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Refund request
Was charged twice did not receive bars. 2.99 and 6.99 only received 50 bars. Want my money back
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Trouble with Candy Crush Prizes
Hi my prize bar goes to 36 then right back to 24. It suppose to go to 60 & 120 etc. I'm unable to get the prizes to help me finish the levels & has been like this for days & it's very fustrating. Please fix this, I have been playing this game for years & really enjoy it. But this is stopping me from moving on. I also would…
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Why the video of my level is different from the level on my mobile?
I'm stuck on level 1227 and tried to watch a video to help me pass it. It seems that in all videos the starting point is different from mine! I do not have a chocolade candy in the beginning! Why is that?
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Why is there no queen on level 58?
I can't beat level 58. I searched for videos and I noticed that everyone has to beat a Queen. I don't play against one on mine and I can't beat it!! It just says spread the jellys, but there are only 3 to begin with and they are at the very bottom. What's the deal!?
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CC Jelly level crashed after passing , progress lost
I had just cleared CC Jelly level 1314, and as it began to clear the remaining moves the game crashed. When I reloaded it, I was still on level 1314. Can you fix it, please? THis was an annoying level and I'd just used a bomb pop bonus to clear it. I'd rather not slog through it again. :) Thank you!! Col Mewstard
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Accidental bought gold and did not mean to
I accidentally purchased gold for $20 and did not mean yo
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Reward for Space Race not received
I won first place in the Space Race last night. I clicked on the Claim Reward button and was supposed to receive various boosters plus free hours of colour bomb and striped/wrapped. These have vanished and I am very disappointed, as I worked hard to get to the top spot in this contest Please could you look into this to…
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Frosting never melts
Just updated the app but yet the frosting not going off is an issue to save misty. very frustrating.
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4th level of Misty will not open even though I have all 3/3 puffer levels.
I have tried disconnecting from Facebook as well. Updating ap doesn’t help either.
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3rd level of Misty
3rd level of Misty will not open even though I have all 2/2 puffer levels.