No sound on candy crush jelly saga- SOLVED

Lady_Sarina

Hi @NamTruong2001 I've already reported it again today and it's working fine in my game and some others. Tis being looked into.

Maybe provide your Player ID and device/ platform details please

Lola_Pop

Hello @NamTruong2001 !

Can you tell us more about that pew pew sound?

The issue has been fixed, so please update your browser and try again, my dear. Let us know if it works then, and, if it doesn't, please follow @Lady_Sarina 's directions 😊

NamTruong2001

@Lola_Pop that "pew pew" sound is played when you click message button on the main map. But now it always plays when the level selection tab shows up.

NamTruong2001

@Lola_Pop @Lady_Sarina this is proof

https://youtu.be/k0PBWhVapog?t=181

Do you hear that? I'm sure that is message tab sound and now it always plays on level tab screen.

Lola_Pop

Thanks for the video!

I'll show it to the Audio Team 😊

Lola_Pop

Done, they'll be investigating, @NamTruong2001 😊