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Kingdom logging page window doesn't open fully!(Reported).

mj27ourangel

trying to lof

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QueenB

Thanks for reporting this guys!

There seems to be an issue which is unfortunately affecting this feature. Rest assured however, the game team is aware of this and working as hard as they can to solve this but we don't have a timeframe for a fix just yet.

I'll keep you all updated on this once I know more.

Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉

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QueenB

Thanks for reporting this guys!

I'll keep you all updated on this once I know more.

Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉

Scott93

I have the same issue with my android tablet connected to wifi. I also tried my android phone. It does the same thing. I want to deactivate Facebook account and play through King account

Creative_Elsa

Hi @mj27ourangel where are you playing the game - mobile or computer? You might need to do some troubleshooting. Below I will list some links so please try them to see if that corrects the problem. Also please make sure that you have the most recent version of the game and also clear out the history.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

mj27ourangel

how long will it takes??? it's been too long time...

mj27ourangel

i also played bubble witch 3 and candy crush soda saga and I'm using my king account there... im only having problem in this jelly crush Saga...

Creative_Elsa

HI @mj27ourangel and @Elliesha_Jarman have either one of you been able to get back into the game? Perhaps the server was down when you were trying.

mj27ourangel

mj27ourangel said:

mj27ourangel