Save progress. Input incorrect email. Had to start the verb how do I get my game back. I was on leve

boita

Why can’t IT go to my email addresses. They’ll see multiple, off one number. I tried inputting the incorrect email but it asks for a password which I don’t have. I want my old game back. Had to start over again! I don’t play on Facebook 

QueenMia

Hello @boita and welcome to the Community!

First of all, just to confirm, your query is related to Candy Crush Jelly, correct?

Are you playing on mobile? If so, please give me your Game ID - Here is how to find it. Once we have it, we might be able to tell you which account it is linked to and help you get back in. 

Thanks in advance 🍒

boita

Candy Crush Soda. I as on level 1132 around that. I decided to save my progress. Input incorrect email. When I tried to go back to my game I couldn’t. Took me ack to the beginning. Incorrect email was bertag998@yahoo.com. How can I get my old game back. This only happened last week. 

boita

My ID: 8063729517. The game is CANDY CRUSH SODA. I'm back on level 209! Need to get my old game back. Like I said, when I saw the dialogue box to save progress unfortunately I input the wrong email address.