Why Can't I log into Candy Crush Jelly Saga

Dadfound

I have been trying to log into log into Candy Crush Jelly Saga to save my status. I cant log in with Facebook or on line account log in .

I get error message

There was a connection error. Try again in a bit

I have no issues with Candy Crush Saga

Help Please

Regards Stuart

Freddy_

@Dadfound Hi and welcome. Is this the error message you are receiving. Please view post below

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Hope this helps

Freddy_

@Dadfound Hi and welcome. Is this the error message you are receiving. Please view post below

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Hope this helps

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/309154/why-cant-i-log-into-candy-crush-jelly-saga

This error message appears of several reasons and is very complex so we have no general fix for this.

please contact Player Support directly from your game so they can check what the issue is in your game specifically and help you with a fix.

To send an email, please tap the Settings in the game and then the '?' to get to the Help Center where you can contact Player Support.

However this forum is for candy crush saga support and for correct forum regarding candy crush jelly saga please check the below link.👇

https://community.king.com/en/candy-crush-jelly-saga/categories/support-ccjs

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/309154/why-cant-i-log-into-candy-crush-jelly-saga

Hi and Welcome to our Community

Also Visit Candy Crush Jelly Saga to know updated the game 👇️

https://community.king.com/en/candy-crush-jelly-saga/

Crazy Cat Lad

Hi @Dadfound and welcome to our Community!

I moved your post from Candy Crush Saga to the Jelly Support pages.

Dadfound

No but thankyou

Sharon_Loose

Hi Stuart if you have contacted player support and don’t get a reply please let us know

regards

Sharon

Dadfound

Hello Sharron

Thanks for asking

Candy crush Jelly Saga login works now 😀

Candy Crush Saga has now decided to not let me log in and the Avatar is missing 🙄 ( I do have latest version too )

Freddy_

@Dadfound Please see post below for the avatar issue this has been resolved so just check this is the version update you have

https://community.king.com/en/candy-crush-saga/kb/articles/1391-update-known-issue-with-facebook-connectivity-profile-picture-friend-list

Sharon_Loose

@Dadfound 😂 that’s typical I hope your CCS is fixed now as well

Dadfound

Not working yet even with the update 🤷‍♂️