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🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
I am currently at level 722 but whenever I start the game I am back to 1 and have to scroll to 722
Answers
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Hi @terrigendron and welcome to our community :)
provided you're saving your progress with a king or facebook account, please try this:
- Check out updates
- (Clear app cache if you play on mobile: go to your device general settings>app management>find and open candy crush jelly app>open memory storage>clear cache. DO NOT delete data, those are for your boosters.)
- Log out
- Restart device
- Log in
This is a general troubleshooting technique. Please tell us if it helps
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@terrigendron ok I found a similar support post about this problem even if it's for CCS:
It seems that the level 722 score wasn't registered correctly that's why your avatar is down below
Did you try replaying the level, letting it display the score and the 3 stars? Please try clicking "X" as exit and not "next" after.
I hope it works. If it doesn't, do you mind posting a screenshot of 722 to see if it looks differently? Thank you
Here's how you can take a screenshot, depending on your device:
You can upload images from your device by clicking this icon:
