I can't switch accounts.

Jessicamnas

I change email and I'm still stuck in the same account. The others are gone. Photos attached.

Each print was supposed to be an account, because note that they are different emails, but all my emails go into the same account.

Freddy_

@Jessicamnas Hi and welcome, Can you check the Game ID for each account are they the same or different game ID's as sounds like your accounts could have merged and will help to advise you better

Please also note you should not include your email address in posts as its your personnel information and could be open to abuse

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Thank you

Jessicamnas

another hotmail account

Diamond_Lim

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1125715#Comment_1125715

Welcome to Sweet King Community! 👑

You can log out with your current account, then you log in your another account.

And if you have playing this game with Facebook and King Account, you try here!

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Jessicamnas

I disconnect and use another email and still log into the same account.

Diamond_Lim

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1125755#Comment_1125755

Thank you for your answering! 😊

How about you tried these steps that I hope this helps too :

https://community.king.com/en/blog/discussion/268252/having-trouble-connecting-your-game-to-kingdom-android

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

wykoon

Hi there @Jessicamnas. I hope you have a great day.

I just realised you've created this fresh post regarding the same issue. I'm aware that you are unable to sign in your game accounts in another device, which is Android and also noted that you have 3 emails. If you are unable to sign in the game in your Android device, there are 2 reasons, wrong email account and wrong password or correct email but wrong password.

Since you have already logged in with an account, please ensure you have entered the correct password or please log out from the email (follow the screenshot posted by Ms Diamond Lim) that you've already logged in before signing in with a new email account.

Do try again and sign in and let us know the outcome. Hope to hear from you soon.

Thank you 😊

Freddy_

@Jessicamnas Hi and welcome, Can you check the Game ID for each account are they the same or different game ID's as sounds like your accounts could have merged and will help to advise you better

Please also note you should not include your email address in posts as its your personnel information and could be open to abuse

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Thank you

Jessicamnas

@wykoon

Hi, thanks for trying to help. But I have already tested it on android and ios, both with 3 different emails and on both systems the emails always enter the same account. This has happened since the last game update.

Freddy_

@Jessicamnas Check you game ID for all 3 log in and can advise you if the accounts have merged or best course of action . Need to know if all 3 accounts have the same game ID or they still have separate game ID's

Thank you

Jessicamnas

@Freddy_Falkner Thank you. Your answer helped me a lot. It gave me a guiding light. I will check the id of each account.

Diamond_Lim

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1126850#Comment_1126850

You are welcome! 😊