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Hey! I cannot connect my king email account into the game Jelly saga and cannot receive the gift from the game !
Hi and welcome to the community.
Very sorry about this issue. Connection error is very complex and unfortunately only solution for this as mentioned by freddy is reinstallation. Please note that you will lose your boosters and lives. Again sorry about it.
Thanks and stay safe.
Welcome to Sweet King Community! đ
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! đ)Â
You can click here if you have playing any device đand all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. đ
Android
iOS
Kindle
Windows mobile
Computer
â ď¸Â NOTE â ď¸
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
Mostly of players have asked this problem too, you can check this information :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. đ
đ Have a nice and safety day! Sugar Crush! đ
@caiou Hi and welcome, The error message you are receiving is a known problem, Unfortunately at present the only fix for this is to uninstall and reinstall you game, but you will lose any stored boosters or lives if this is a mobile device. please see post below for further information
Thank you
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How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so Iâve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner Iâm seeing purple squares instead and itâs getting stressful I donât known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is gettingâŚ
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.đ @Snow_Rider @Princess_Jessica @johamilton
đ General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellularâŚ
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? Youâre in the right place! đď¸ New levels are released every Wednesday, so thereâs always something sweet to look forward to! đAs of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! đ
