The Community in more languages
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Hey Jelly Crushers,
It was a great idea to come here to this guide before posting your question!
This Guide includes everything you need to know to solve your problem!! Letโs start now!
The Link for every issue goes to one of my discussions! The Emoji is linked to a Help Centre Article!
Main and Most asked Questions and Issues:
๐ฑIf I switch to a new device, then will I have to start over? If not, how do I save and restore my progress? Click here! (THESE STEPS ARE TO BE FOLLOWED BEFORE SWITCHING DEVICES!)
๐ฒIf you have any problem with your purchase, Click Here!
๐ฅI lost my progress, can I restore it? If yes, how? The answer is here!
๐ญYour hard earned boosters are missing? You need to visit here!
๐I need to find my Game ID/User ID but how? Letโs help you here!
What!? We didnโt solve your question? We have more help!(Help Center Articles)
๐ฅถIf your game keeps freezing or crashing then. Please visit this page
๐My next level isnโt opening. How do I fix it? Everything here!
๐Can I sync my progress between Facebook and King.com? Check this help centre article here!
๐Special Event is missing? We will help you here!
WAIT! We are not over yet! We have an entire help centre with Jam Packed Articles for help:
Technical and Connection Issues
โญSuperstar Elsaโs Video Guides!
Candy Crush Jelly Saga Events/Challenges
What you need to know about King games
If this didnโt solve your problem, please continue reading:
Game Questions are welcome here and here!
Royal Championship Problems are welcome here, here and here!ย
Have an Idea for the Game? Please go here
King Community General Questions? Please post here!
Have a Sweet Day!