How to make Candy Crush start?

juh_padilha

It's been two days that Candy Crush won't start in my iPhone. It stays in the orange page of King and then it shuts down. I'm afraid I'll lose my progress if I uninstall and reinstall because it wasn't connected to Facebook.

Freddy_

@juh_padilha Hi and welcome, Please check you device and game are up to date and clear the cache in Safari browser. Log out and restart your device and then log back in and see if this resolves your issue.

Also check you have a minimum of 2gb of free storage space

Thank you

Diamond_Lim

https://community.king.com/en/candy-crush-jelly-saga/discussion/323243/how-to-make-candy-crush-start

Welcome to Sweet King Community! 👑

Like Freddy has answered you to follow these steps that I hope this helps. 😊

By the way, this game's support community is Candy Crush Jelly Saga (not Candy Crush Saga).

** If you have asked any questions/discussions on Candy Crush Saga, Reminder! Please join to ask here on Candy Crush Saga (Correct Area), thank you! 😊 **

🌶 Hot topics here right now in Candy Crush Saga! 🔥

🌟 Need Gold Bars on this game? Join Here and Here (General)! 🌟

🍭 Have a nice and safety day! Sugar Crush! 🍭

wykoon

Hi there @juh_padilha and happy holiday to you!

If none of the above works, please check to be sure that your device is compatible with our games, find out more here.

Please let us know if you need help with other issues in the game.

Thank you and stay safe 😊 

hechicerilla

https://community.king.com/en/candy-crush-jelly-saga/discussion/323243/how-to-make-candy-crush-start

Hello and welcome to the sweet King community.

Please tell us if after following the steps indicated the problem has been resolved. It is not advisable to uninstall the game, since although you would not lose your progress, your boosters would disappear. This would be the last resort in an unsolvable problem, and I think it is not your case.

I will be here for anything you need.

Thanks and keep enjoying