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It's been two days that Candy Crush won't start in my iPhone. It stays in the orange page of King and then it shuts down. I'm afraid I'll lose my progress if I uninstall and reinstall because it wasn't connected to Facebook.
Hello and welcome to the sweet King community.
Please tell us if after following the steps indicated the problem has been resolved. It is not advisable to uninstall the game, since although you would not lose your progress, your boosters would disappear. This would be the last resort in an unsolvable problem, and I think it is not your case.
I will be here for anything you need.
Thanks and keep enjoying
Hi there @juh_padilha and happy holiday to you!
If none of the above works, please check to be sure that your device is compatible with our games, find out more here.
Please let us know if you need help with other issues in the game.
Thank you and stay safe 😊
Welcome to Sweet King Community! 👑
Like Freddy has answered you to follow these steps that I hope this helps. 😊
By the way, this game's support community is Candy Crush Jelly Saga (not Candy Crush Saga).
** If you have asked any questions/discussions on Candy Crush Saga, Reminder! Please join to ask here on Candy Crush Saga (Correct Area), thank you! 😊 **
🌶 Hot topics here right now in Candy Crush Saga! 🔥
🌟 Need Gold Bars on this game? Join Here and Here (General)! 🌟
🍭 Have a nice and safety day! Sugar Crush! 🍭
@juh_padilha Hi and welcome, Please check you device and game are up to date and clear the cache in Safari browser. Log out and restart your device and then log back in and see if this resolves your issue.
Also check you have a minimum of 2gb of free storage space
Thank you
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Candy Crush soda Candy Crush jelly Candy crush friend Candy crush soda Can these games merge to one account under my profile?
앨런이 갑자기 사라졌어요 그리고 친구도 사라졌어요 업데이트해주세요
Are new levels being released today. None for me yet.
Why haven't I received any rewards for reaching level 10 000
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of December 24, the latest level available is 9505. On December 31, the next latest level available is 9525. On…
