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Why am I not getting free life from friends??? Arghhh

anndenise
anndenise Posts: 1

Level 1

Why am I not getting life gift from friends ????

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @anndenise Hi and welcome, Currently some people are having issues with sending and receiving lives that is being investigated., but we have no time for a fix for this at present.

    Please check your device and game are up to date and log out and restart your device and see if this resolves your issue

    Thank you

  • wykoon
    wykoon Posts: 12,717

    Hello @anndenise and good day to you.

    Please be informed that something sticky is going on in the Facebook message system these days so many players aren't able to send or receive any lives.

    This is being looked into by the Game Team and Facebook, and hopefully it can be fixed shortly. We will post any updates or news about the issue on this thread.

    As temporary solution, please disconnect the device from internet without exiting the game, wait for a minute or less before reconnecting back to the internet. Play a level and try to send lives to your friends after that. This method sometimes work, thus, you may try it out.

    Thank you for your patience and happy crushing 😊

  • gloriaoverton
    gloriaoverton Posts: 2

    Level 1

    why am i nor getting free lives from my friends

  • gloriaoverton
    gloriaoverton Posts: 2

    Level 1

    i am not getting free lives from bubble wish 2

  • Diamond_Lim
    Diamond_Lim Posts: 165,732
    edited January 2021

    Welcome to Sweet King Community! 👑

    Mostly of players have asked this problem.

    You can see Freddy and wykoon has answered on their previous replies. 👆

    You can also check here (Not receiving any Lives or did you lose all stored Lives?) and here (Receiving and sending lives via Facebook - not working!?) to read that similar information by Crazy Cat Lad the Community Manager that I hope you can understand to read it.

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