Game combined Facebook & King account & removed all my rewards..?

jordancatalano

I play on my iPod connected through my FB account, and on my iPhone with my king account. I accidentally logged in using FB on my phone, and it linked the two accounts together. Now I’m back to 0 for all the rewards I had previously stocked up on my king account!! Is there any way to get these back? I save them up so that I can use them on hard levels and it’s really upsetting that now I don’t have any to use because it thinks I’m signed in with a different account, even though I’ve been playing using this email ever since I got the phone. It makes me not want to play at all anymore... :(

Freddy_

@jordancatalano Hi and welcome, Unfortunately if a Facebook and a king account become merged the Facebook account will overwrite the king account and any data in that game is lost. So unfortunately there is no way to restore your boosters back. Only if you had unused purchased boosters could customer support help you with these.

Appreciate this is not the greatest news but there is nothing that can be done regarding this

Thank you

Rhonda_McDonald

Lost my Candy Crush and Pet rescue games a year ago. No warning! Nothing. I was way up there. How do I restore my games?

Werner_Cichy

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1381042#Comment_1381042

https://community.king.com/en/candy-crush-soda-saga/kb/articles/178-i-need-help-with-lost-progress

read this !