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Lost leader boards with password reset

MaryORMaryOR Posts: 2 Newbie
in Support

I received a new IPad yesterday and had to reset my King account password to log in. I no longer see leaderboards in my profile. Can you help me restore my previous setup? My app is up to date and I already tried performing a hard reboot on the machine.

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Answers

  • Nikolaos_ProdromidisNikolaos_Prodromidis Posts: 3,324 Jelly Moderator

    Hi @MaryOR and welcome to our Community! 🙂

    Here you can read how can you transfer your progress to your new device!

    I hope that this guide can help you!

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  • Hey! Would you like to give us your opinion?

  • MaryORMaryOR Posts: 2 Newbie
    edited January 22

    Hi Nikolaos,

    I did this and all my progress was updated. The way my profile now appears is different and will not update to the previous version. My old profile looked like this:

    image.png

    It looks like this now:

    image.png


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  • NamTruong2001NamTruong2001 Posts: 3,019 Level 5
    https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2007683#Comment_2007683

    Hey, it's wrong topic, dude

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