Latest news about Candy Crush Jelly Saga
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even sweeter
This is a consistent issue for the past 2-3 days
Hi @marcyharrison and @Mia-9!
There is updated information that the Studio is aware of this issue and they are working on it! 🙂
Jeszcze nie miałemnot as if there would never be any desire for extra lives without making money, I only have a package of 10 bars
Hi, unfortunately all our extra events are not permanent and not rolled out to everyone at the same time. I understand that some players can have an event for a long time so it appears to be permanent but ocasionaly our studio perfomes a reshuffle so other players can also enjoy 💕
I haven't seen any advertising yet and it's hard to play, so much so that I want to give it up and look for other games where one move to complete the game means that I will fail for a week and lose everything.
What do you mean exactly? Then I could answer you better. Thanks
Why not coming extra ad
Ok, thank you Nadia
I suppose that it is resolved for the other player, a long time ago! I think so, because the player did not return to ask!! 😁
Your case is different and I suppose that it is going to be corrected soon, otherwise you can contact support!
I also have this problem - it started on my game a couple of weeks ago. So it STILL hasn't been resolved ??
I am also having this problem. for about the last week I have been unable to get any extra moves after watching ads and I am seeing the same error message as the OP. Please help!
The ads play just fine, but when the ad is finished and I tap on the X to go back for the extra levels promised I am met with the error pictured above. How can this be fixed please? My game and OS are up to date.
Hi!
I had not any problem watching ads! I did not see any error message! I hope that the problem you have is temporary and its going to be resolved soon! ❤️
Hi @marcyharrison and welcome to our Community!
I am not one of the lucky ones who have the option of getting extra moves watching ads! My wife has this option and I watched her playing! I have never seen this message!
I suppose ghat after the error message you did not get the extra moves!
I am going to ask my wife @Nadia1770 to play and see if she has any problem!
Anyway, I think that your problem may be local, so clear the app's cache in your device!
Check also if your router has a lot of traffic! I have experienced problems playing online games on my mobile, when someone was watching Netflix on my home network!
New here? Sign in or create an account to join the fun.
Without a doubt, your algorithm is a sloppy piece of work. It’s really poorly made; you don’t fix the code, you don’t respond to the requests people make here. You guys are astonishingly incompetent.
I have not received the free daily boost for several days now. What the heck is going on???
how to
After I bought 50 coins I passed level 1228, however the game did not advance to 1229. I tried force close and then restarted my iPad but am still on level 1228.
Candy Crush soda Candy Crush jelly Candy crush friend Candy crush soda Can these games merge to one account under my profile?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of January 7, the latest level available is 9545. Enjoy the new content and have a Jellylicious day! 🍭
