Game freezing for anyone else?

Chickashaangel

Screenshot_20231005-221959_Candy Crush Jelly.jpg

My game froze right in the middle of the game. Was going to probably win. Plus I had won the lastv4 games in a row. Had to close game and go back in. This us frustrating. Anyone else having problems?

Spinnifix

https://community.king.com/en/candy-crush-jelly-saga/discussion/421597/game-freezing-for-anyone-else

Hello and welcome I noticed this very often.

It's helpful if you wait and then the game continues. Please don't close. This causes you to lose a life and could have ended the game. Please be patient and wait. I would recommend that before you play a new level, you close it first and then open it. This means everything stays with you.

Good luck

Please let me know how you felt about it! Thanks🙂

janrae

Have to keep trying to load the game and it freezes . Very annoying.

Spinnifix

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2825375#Comment_2825375

Hello and welcome

Please update your game and clear the cache.

Good luck

DieOmimi

@janrae warm welcome!

First of all, please make sure that you have the latest version of the app and your device software.

Also, check if you have enough free space. You'll need at least 2 GB.

You can find more measures for freezing and crashing here: ongoing-issue-what-to-do-if-my-game-crashes